Privacy Policy

Privacy Policy and Personal Data

Data Controller (nodes): The Hospitality Business that will provide you, the user, with the requested service. Our identification and contact details are available on the website you used to make your booking / to ask us your questions. They will also appear on our invoice that we send you.

Data Compliance Officer: Not applicable to the activities of Data Controllers.

User: You, who filled in the booking form or any other documentation related to it.

Objective: The purpose of processing the data provided through this form is to manage the reservations made by you, the user, and/or to respond to the questions/requests made.

Legal basis:
- Or the need to perform our contract with you, the user / the need to take steps at your request before entering into a contract.- Or the consent of you, the user, by checking the box accepting the Terms and Conditions of which this privacy and personal data policy is an integral part.

Duration: We will store the data provided by you, the user, for as long as is necessary to manage the booking made and the accommodation services requested. Once management is complete, your data will be kept for six (6) months. If you consent to receiving marketing and/or commercial information, your data will be stored until you revoke your consent.

Processor: We hired our partner Guestcentric Group to run the booking engine for our business. Guestcentric acts under our authority and we have signed a contract with Guestcentric Group for the provision of its services. We have instructed Guestcentric Group in writing on how the processing is to be carried out.

Data entities other than users: When you, the user, provide us with personal data belonging to a data subject other than yourself, you are responsible for such acts, as well as for obtaining the respective consent of such data subjects for the provision of their data.

Data transfer: We shall not transfer personal data to a third country outside the EEA (European Economic Area).

Data subjects' rights: Data subjects can exercise their rights of access, rectification, cancellation and opposition by sending an e-mail or via the postal service to the contact details on our booking website and on our invoices.

Supervisory Authority: If a data subject considers their rights to be affected, they can also turn to the competent supervisory authority of the Member State concerned.
More information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en